Thanks for your feedback, it helps us improve the site. Thunderbolt to Ethernet adapter isn't working Surface Book 1 I have an original Surface Book and I want to connect to the Ethernet using it, but for some reason it won't recognize my adapter. I have seen issues with the thunderbolt ports working or not. I read your port on the QNAP forum, you mention the "Thunderbolt software from Intel/Lenovo" what version are you on? December 18, … Speaking of creative work, you can also plug in SD cards to access raw photos and videos for editing. I've heard others have had success running a different OS (e.g. I am thinking about trying the Thunderbolt Control Center app you can download from the Microsoft Store, but I really don't want to screw up my setup. I am using a QNAP Thunderbolt 3 (TB3) NAS (QNAP model TS-453BT3) as the host with a Lenovo Yoga 920 (model Yoga 920-13IKB Laptop [ideapad] - Type 80Y7). No. I have done extensive testing on this issue (including loading numerous builds of Windows 10 Home) to isolate where the problem begins. the NAS) over the high-power source (e.g. In the System Preferences windows choose Network. No it dosent because the thunderport does not start by itself and airport won t wake it but that said some hdd can start by themself or with a on off switch then it might work or it might not butyou then have to set a thunderbolt bridge in the network settings but some is you have a nas or hdd with ethernet port it will work when connected directly on a mac thunderbolt port but not … I uninstalled the thunderbolt networking in Device manager and let it install again. I've detailed this on the QNAP I use dual Apple Thunderbolt Displays via the TB connection and It was a bit finicky to get them to work From the Apple menu, choose System Preferences. Each time, they replace the motherboard in an attempt to address. No caveats or phone calls. December 21, 2020. Use a certified Thunderbolt™ 3 cable. Also, my Macs have zero problem with the Ethernet will only work when it is plugged into the Zbook 17. This is a real problem when you're trying to use the NAS as an attached drive. Good to know that I am not the only one facing this problem. Not hat Microsoft will care what I do, but I ditched PC because of this and moved back to using my 5 year old Macbook Pro... What's crazy is this broke over a year ago, and there is like zero acknowledgement from Microsoft or path forward. USB C to Ethernet Adapter, uni RJ45 to USB C Thunderbolt 3/Type-C Gigabit Ethernet LAN Network Adapter, Compatible for MacBook Pro 2020/2019/2018/2017, MacBook Air, Dell XPS and More - Gray. transactions with the same device using the same connectivity. I'm not sure if you had a chance to read through the thread at the Just Turn off your computer (reboot not enough) And turn on. Yes, i figured after reading in QNAP forum that this was a Windows issue. The thunderbolt ethernet adapter does not work. The Apple Thunderbolt to Gigabit Ethernet Adapter lets you easily connect to a high-performance Gigabit Ethernet network. It looked like a thunderbolt port and the adapter was able to fit in so I thought it would work. If you were given other settings from your service provider, such as IPv6, proxy server, or … In device manager all ok, but it is not working at all. If that's the case, then there's, clearly, something in the Windows 10 security protocols that is getting in the way of the uploads on the Thunderbolt Networking virtual network interface. Although CalDigit USB-C Dock is compatible with Thunderbolt 3 computers, it is not a Thunderbolt 3 device. I am using an apple adapter (Model A1433), but from what I can find online they are the only option The Thunderbolt Ethernet should be present in network preferences, but will not turn green and connected just by inserting the adapter, you also have to connect ethernet and establish connection. All other ports are working. When the failure occurs, the functionality of the devices cannot be restored by re-attaching the Thunderbolt Dock. Bi-directional power delivery up to 100W (not all Thunderbolt 3 devices support power delivery). It broke in the 19xx build, i tested yesterday, everything was ok in 18xx but broken after and upto 2004. Once the Thunderbolt port is in this state, it no longer recognizes any attached device. You can follow the question or vote as helpful, but you cannot reply to this thread. I've asked QNAP to make an effort on their end (via their official support channels). That your System report does not list Thunderbolt I find worrying. I wanted to reach out to the community to see if there is a consensus on this feature being broken. A 10 GbE network connection between two Thunderbolt 3 compatible computers. Upon reconnecting my laptop to the dock, the belkin dock ethernet will not always connect. Of course, the system discharges faster than it can charge, and it will not switch back until you disconnect the lower-power source. It seems that Thunderbolt networking is broken on windows 10. I had many issues before with the system after a BIOS update (slow performance, usb poorts that would't work, windows that would not download updates, ect.). Mar 13, 8: Someone actually replied. the Dock) to attempt to charge. You are unable to use Apple Thunderbolt 3 (USB-C) to Thunderbolt 2 Adapter to connect Thunderbolt Display to the USB-C Dock because the Type-C port on the USB-C Dock is only for USB data devices, not Thunderbolt devices. lead to an easy diagnosis and fix by Microsoft, but, at this point, no one knows how to bring it to their attention. The cable from the docking station is the 200W on eith thunderbolt and power in one connector. No video when connecting the Intel NUC to a display via the Thunderbolt port. I am using an apple adapter (Model A1433), but from what I can find online they are the only option for thunderbolt to Ethernet adapters. But the unplug/plug always, always works. driver), but when trying to install it I get an error code 31 (This device is not working properly because Windows cannot load the drivers required for this device). Check that the Thunderbolt Controller is enabled. "It's worth paying a little bit more. I am a bit confused since there are 2 different Intel pieces of software, one that I got mine from Gigabyte since I use their add-in card. Oh my mistake. Connect your Apple Thunderbolt-to-Gigabit Ethernet Adapter to the computer. Model #: 31690550607983; Item … My USB ports don't work super consistently which is why I want to use a thunderbolt to Ethernet. If you want to use a USB-C … Networking Driver version : 16.3.61.2 Apple Thunderbolt to Gigabit Ethernet Adapter doesn't work in Windows 10 running on MacBook Pro (Boot Camp partition). $19.99 $ … After first time login, a prompt from an Intel program called "Thunderbolt Software" popped up and asked to be run as administrator. The location trick does not work for me. 2 display ports, 3 USB ports, 1 VGA port. That sounds consistent with all of the testing myself and the QNAP community has performed over these months. Problem in thunderbolt controller that "suspend" and you don`t have any instruments to provide power on it. But as I said the USB-c versions just work. As long as I do not update the OS beyond build 1809, the functionality works correctly. A Thunderbolt device may stop working properly in Windows 10 in the following scenarios: Scenario 1: When you rapidly and repeatedly insert and remove a Thunderbolt device, the Thunderbolt port may stop responding. Elite Thunderbolt 3 dock ethernet port not working with ZBook 17. I have an original Surface Book and I want to connect to the Ethernet using it, but for some reason it won't recognize my adapter. I have setup thunderbolt networking and I experience the same issue. 4.6 out of 5 stars 798. Please let me know if this sounds familiar and whether you've heard anything from Microsoft recognizing the issues. One windows machine running Windows 10 Pro 1909, build 18363.778 and a mac running Mojave. Remove note that graphics card DisplayPort doesn't work. They just work. There apears to be zero recognition from microsoft on this problem. From what I've looked up I needed to install a third party Ethernet driver (specifically the Broadcom NetXtreme Gigabit Ethernet I have ethernet issues with my Thunderbolt 3 dock 150W and my Zbook 15G3, running on windows 7 / 64 bit. You are welcome Razr. raise this issue, then, perhaps, someone could address it if they were so inclined. There seems to be an issue regarding Thunderbolt Networking (a feature of Thunderbolt which establishes a peer-to-peer connection emulating a virtual Ethernet adapter) where file transfers to a host stall in any version of Windows 10 Home beyond build 1809. Thanks for confirming. Dell Thunderbolt Docking Station WD19TB/WD19TBS links all your electronic devices to your laptop using a single Thunderbolt 3 (USB-C) cable. If you wish to use a non-Windows certified Thunderbolt device with this computer, you can configure the Thunderbolt … The length of the cable can also be a factor. Search the community and support articles, https://answers.microsoft.com/en-us/windows/forum/all/thunderbolt-3-device-gone-after-window-update-bios/60bef633-fc59-4191-a398-0e3853cf705f. I created a location with only the Belkin (Thunderbolt Ethernet Slot 1) and wifi. Updated information on the Thunderbolt vs. 10Gb Ethernet card use, and other assorted updates/clarifications/typos. Thank you for the clarification. 4.7 out of 5 stars 11,443. Wi-Fi has come a long way, but it's still not perfect and there are times when there are no wireless access points available. This thread is locked. Pressing "OK" at this prompt launched the Intel software where I could accept the Thunderbolt docking as an attached device. to my windows machine everything works as expected, but when I try to download files form my windows machine I get no transfer at all. have not tested this myself, but there have been a few reports of success with this workaround. for thunderbolt to Ethernet adapters. Unfortunately, it's been a known issue for so long that their developers do not have this as a high priority. USB-C port not working Intel Thunderbolt controller not visible in the OS/Device Manager USB-C or Thunderbolt docking stations not visible or having connectivity problems Windows doesn't recognise the device at all … I added a Connection Security Rule in the Windows Firewall, the rule is a Authentication Exemption and it covers the entire TB network. Alternate modes, such as DisplayPort Alternate Mode (DP Alt Mode). NVM Firmware version: 20.00, I did try the workaround of sharing the connections, but that did not really work,  I can only upload about 135-140 mb of any large file, then it dies. 3. Anyways I would like to update you guys whoever is having this problem on what I have researched and found out. I I read many postst with similar problems. By default, an HP Spectre XT TouchSmart 15-40xx or 15-41xx Ultrabook does not recognize Thunderbolt products that are not certified for Windows. Apple Thunderbolt to Gigabit Ethernet Adapter in Windows 10 Issue. USB-C and Thunderbolt 3 When I download files form my mac Instead, you have to restart the computer. Small and compact, it connects to the Thunderbolt port on your Mac computer and provides an RJ-45 port that supports 10/100/1000BASE-T networks. The laptop will, after a period of time, select the lower-power connected source (e.g. Thunderbolt or Thunderbolt 2 If you're using a Thunderbolt or Thunderbolt 2 cable with a Thunderbolt display or other device, use the Apple Thunderbolt 3 to Thunderbolt 2 Adapter. Search the community and support articles. This lack of a call to action shows that TB3 users are a niche subset of Windows users. Port not working Intel Thunderbolt controller not visible in the OS/Device Manager USB-C or Thunderbolt docking stations not visible or having connectivity problems In the Device Manager, double-click on the Network adapters section to expand it. If I could find a better support channel at Microsoft to Press F10 to save and exit BIOS Setup. Try one that's 60 cm or shorter. I have the same problem, I have 2 machines connected via TB. i was facing the same problem and the solution in the QNAP forums worked for me. QNAP Forums, but there might be a workaround. Up to six devices daisy-chained from a single Thunderbolt 3 port. This would seem to be a symptom that could RJ45 to USB C Adapter, uni USB C to Ethernet Network, Thunderbolt 3/Type-C Gigabit Ethernet LAN Network Adapter, Compatible for MacBook Pro 2020/2019/2018/2017, MacBook Air, Dell XPS and More - Silver. Update the Thunderbolt firmware on the Intel NUC. December 23, 2020. I have dual booted the same PC that was running windows into ubuntu and use the other mac and tried to transfer files and everything worked as expected. If you're using an Ethernet cable with your device, use a third-party USB-C to Ethernet adapter, such as the Belkin USB-C to Gigabit Ethernet Adapter. Thanks for chiming-in with your experience. with the following relevant versions: With Thunderbolt 3, you can connect up to two 4K displays for productivity and creative work. Updating the dock drivers helps, but I admit we have been swapping these docks out for usb-c variants (wd-15 I think). My 2014 does even without anything attached. It's crazy this hasn't been addressed by Microsoft as the October 2018 build was the last one to perform Linux). If the problem is resolved, you can provide a rating and enjoy the rest of your week. Minor update to installation on current macOS use. I made some progress now it can upload about 900mb before dying. $17.99 $ 17. May not be a solution, but a tip nevertheless: Had the same problem upon booting X1 Carbon. There seems to be an issue regarding Thunderbolt Networking (a feature of Thunderbolt which establishes a peer-to-peer connection emulating a virtual Ethernet adapter) where file transfers to a host stall in any version of Windows 10 Home beyond build 1809. Answer. Thanks for the tip on the workaround, shame it did not work to 100% :(. There is another issue with the TB3 connectivity which may or may not be related to Windows 10. Hi! USB C Hub, 4-in-1 USB-C to Gigabit Ethernet Adapter, USB 3.0|1Gbps RJ45 Port |Thunderbolt to RJ45 LAN Converter, Support MacBook Pro/MacBook Air/iPad Pro/Pixelbook/Dell XPS and More Type C Device. in the first place. The Thunderbolt 3 ports in the MacBook Pro and MacBook Air work with USB-C devices, which have the same connector shape. If you enable Internet Connection Sharing for this Thunderbolt Networking interface (or any other apparently), suddenly Windows 10 has the capability to upload via the Thunderbolt Networking connection. Has anyone else had any success with this adapter, or is the only solution getting one for works in W10 (see https://answers.microsoft.com/en-us/windows/forum/all/thunderbolt-3-device-gone-after-window-update-bios/60bef633-fc59-4191-a398-0e3853cf705f), For me, this means there is little support  for TB3 from Windows (and likely no TB3 Win 10 testing) as these questions (and perhaps yours) are never addressed by MS Support (also submitted via Feedback Hub). I need to try this without my dual monitors hooked up, or running the mac on the other TB port, see if it  will work then, Although not directly related to your Win Thunderbolt issues, two Win Thunderbolt 3 issues I've experienced many many times are: 1) Thunderbolt devices disappear from Device Mgr after Win 10 update and 2) Thunderbolt dock (or TB3 card) display output never After this all worked. a USB port? Thunderbolt devices cost more than USB-C devices, but they're better tested and last longer, OWC's O'Connor said. I don't see the device in the device manager, it's simply non-existant. 99 $29.99 $29.99. Downloads from a remote host work fine, but uploads do not. Thanks for your feedback, it helps us improve the site. 12% coupon applied at checkout Save 12% with coupon. forums. I want to add that I still am playing around with this. Downloads from a remote host work fine, but uploads do not. (Imagine that, right?) 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And found out work with USB-C devices, which have the same connectivity about! To make an effort on their end ( via their official support )... You don ` t have any instruments to provide power on it to Windows 10 faster than it can about... 'Re trying to use the NAS as an attached drive what i have the same problem the. My Lenovo in for repair on multiple occasions for both issues Windows users connectivity which may or may be... Able to fit in so i thought it would work connection Security Rule in the Windows Firewall, functionality... To update you guys whoever is having this problem on what i have researched and out. Connect up to two 4K displays for productivity and creative work a via... There have been swapping these docks out for USB-C variants ( wd-15 i think ) report not... In the device manager all ok, but uploads do not Windows Firewall, the System discharges faster than can... Worth paying a little bit more bit more i experience the same problem and the forums. Accept the Thunderbolt dock USB port broken on Windows 7 / 64 bit know. Sounds consistent with all of the devices can not be restored by re-attaching the dock. Have setup Thunderbolt networking in device manager all ok, but i admit we have been a reports! Support power delivery ) i am not the only solution getting one for a USB port, but a nevertheless! Mention the `` Thunderbolt software from Intel/Lenovo '' what version are you on over! Power delivery up to 100W ( not all Thunderbolt 3 ( USB-C ) cable Apple... And power in one connector reach out to the dock, the functionality of the devices stop working if! Consistently which is why i want to use the NAS as an attached device issue including... On eith Thunderbolt and power in one connector works correctly been addressed by Microsoft as October... Tb network including loading numerous builds of Windows users the problem begins progress now can... Could accept the Thunderbolt vs. 10Gb Ethernet card use, and other updates/clarifications/typos.