This is not common for our hotel but I am glad that our staff was able to resolve the problem in a timely manner. That was a bit bothersome since I stay in Courtyards and always get free wifi there. As part of Marriott International's family of brands, we have implemented a variety of new … Our Concierge Lounge features natural light and provides spaces to relax, enjoy light bites, socialize and work. In this hotel, it was a $12.95 charge (I think it was per day, not sure) and if you want high-speed internet it is more. … Prices are the average nightly price provided by our partners and may not include all taxes and fees. The superstar at the hotel is Vince. Lifetime Platinum status but no upgrade and didn't get King as requested. The bar staff was friendly and enjoyable. Thus, I could not get free wifi in my room. The sofa bed pulls out to a queen sleeper so you can accommodate additional guests, making the King Guest Room a preferred choice for families. Rooms are a bit dated but clean and beds are comfortable given age. Marriott Proprietary Information, https://www.marriott.com/hotels/maps/travel/daldt-dallas-marriott-downtown/?directPageRequest=true, Room 1 King & 1 Queen, Guest room, 2 King, 1 King & 1 Queen view, 1 King & 1 Queen, M Club lounge access, Guest room, 2 King, Pearl Suite, 1 Bedroom Suite, 1 King, Bathrooms: 1.5, Plaza Suite, 1 Bedroom Suite, 1 King, Bathrooms: 1.5, Presidential Suite, 1 Bedroom Presidential Suite, 1 King, Bathrooms: 1.5, This room features M Club Lounge lounge access, Connecting rooms are available (for some rooms), This room type does not offer mobility accessible rooms, This room type offers accessible rooms with roll in showers, This room type offers hearing accessible rooms with visual alarms and visual notification devices for door and phone, Rollaway beds permitted: 1 at 25.00 USD per night, Desk, moveable, with ergonomic chair, and electrical outlet. Please see our partners for more details. Lounge Access: Our Concierge Lounge is currently closed. There's a Subway across the street from the hotel for those who want fast food. Earned the Hopped Down (Level 8) badge! I would highly recommend staying somewhere else. Dear DDATL33;Thank you for the feedback and your loyalty to Marriott Brand. "Pretty neat: they serve breakfast, hors d'oeuvres at 5:30 PM and..." Hotel Bar in Dallas, TX No one could help me or give me any details about the charge. Dallas Marriott Downtown: Outstanding Concierge Lounge - See 773 traveller reviews, 309 candid photos, and great deals for Dallas Marriott Downtown at Tripadvisor. They promised to call back the next day, but I had to initiate the call myself and re-explain the entire situation all over again, just to have them tell me they'd have to check with management before they could give me a refund. Dallas Marriott Downtown, Dallas Picture: Concierge Lounge - Check out Tripadvisor members' 35,921 candid photos and videos. more. Thanks. Ordered room service and was delivered wrong food, but was quickly rectified. The breakfast buffet is wonderful with omelets to order, waffles, toast, scrambled eggs, potatoes, sausage, bacon, fruit, cereal, granola, etc. Taking care of you has always been our number one priority, so you can focus on what's most important to you. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Gift/newsstand. This was my first time at this particular Marriott. I had no problems with the service. Our beautifully appointed Concierge Lounge offers an exclusive getaway for our concierge-level guests. I stayed at this hotel because I was taking class that is being held here. Lobby and restaurant is updated, but remainder of hotel is in need. Dear Spudinator,Thank you very much for your comments and recognizing our staff member. It said on the screen that free wifi is available for Rewards members, but again, my situation didn't fit that scenario. If you are a member of Marriott Rewards who plans on staying at a hotel or resort property which is part of the portfolio of 29 brands of Marriott International, Incorporated and you want to know whether or not you can access the executive lounge during a weekend day, you may want to refer to this comprehensive master list of executive lounges … Dallas Marriott Downtown: Best Marriott Concierge Lounge I've Been to - See 777 traveller reviews, 309 candid photos, and great deals for Dallas Marriott Downtown at Tripadvisor. I had a room right in the hallway where the elevators are and I could hear noise when people summoned an elevator and talked before it arrived. Enjoy complimentary food and beverages throughout the day, relax and watch … Bourbon Program. Please accept our sincere apologies for the issue with your In Room Dining order. It was once I got to the billing experience that everything went downhill.The hotel tried to charge me for a bar charge that occurred before I even checked in to the hotel. Guarda 8 foto e 3 consigli di 148 visitatori su Marriott Concierge Lounge. Concierge desk. I called in, spoke to at least 4 different people. Once again we would like to apologize for this unfortunate occurrence and we hope you can give our beautiful property another chance in the future. Overall, would stay again given proximity to airport. Newspaper in … No matter who I dealt with or asked questions of, they were pleasant and helpful. Please give me a call at 972-929-9563 if there is anything else I can do for you. See 117 photos and 1 tip from 108 visitors to Marriott Suites Concierge Lounge. My room was cleaned by about 3pm each day so I had no problems with that service. Concierge Lounge Hours. Housekeeping service daily. Given the COVID-19 pandemic, call ahead to verify hours, and remember to practice social distancing It took almost 20 minutes to remove the charge at checkout. The second time I stayed it was for 5 days. If you are a light sleeper YOU WILL hear the overnight flights arriving and leaving airport. I'll be returning to this hotel for sure during my visits for future business! I hope to stay again. Dear Mandy S;Please accept our sincere apologies for the inconvenience you have experienced due to the issue with your bill. Once again, thank you for your loyalty and we hope to welcome you back to our hotel soon.Sincerely,Chandler. Our Concierge Lounge boasts some amazing views and as we hope you would agree, the service from our Marriott Hosts is the perfect complement for a complete Concierge Level experience. Inspired experiences. The A/C and heat worked well (on a scale of 1-10 with 10 being great, I'd give it an 8 or 9 or even 10). That wasn't often during the night, but sometimes early in the morning. Dear Blatshaw,Thank you for your glowing feedback and we appreciate very much. It's a bit expensive at $18 per person but I always had great service and the staff was ALWAYS very pleasant!! This was my first time at this particular Marriott. Dallas Marriott Downtown, Dallas Picture: Concierge Lounge - Check out Tripadvisor members' 35,926 candid photos and videos. 320chandler, General Manager at Dallas/Fort Worth Airport Marriott, responded to this review. For all your hard work, you deserve an exclusive space to retreat, recharge and refocus. Although I am a Rewards member, the class I attended arranged for my room so I cannot collect points for any of the nights that I stay when the class is being held. I have always loved Marriott hotels but this one is clearly not well managed. Dear Bahudin,Thank you for your review and we look forward to your future stay.Regards. This is white noise to me and didn't bother me. Local restaurant dinner delivery. Anytime, any day, with 24/7 access. Coffee/tea in-room. Also, the hotel shuttle to/from the airport is a regular service and I had great service from the driver. Find out what's popular at Marriott Concierge Lounge in Dallas, TX in real-time and see activity We look forward to your return.Regards. This is not common for our hotel as we pride ourselves in excellent service. Personalized services. Concierge Lounge Relax and unwind with your favorite appetizer or beverage in our Club Lounge, and catch your favorite sports team or show on television. We will be back! "Great breakfast including hot foods. The concierge lounge is closed on weekends so they provided coupons for hot breakfast in the restaurant area. Hotel is very nice and the service in the concierge lounge was wonderful, the food was simply awesome! 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